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Frequently asked questions
If you can't find your answer, message us on WhatsApp — we usually reply within minutes.
Booking
How quickly can an Antalya airport transfer be arranged?
Your booking reaches us the moment you complete it online and is confirmed within a few hours at most. For last-minute transfers, just message our WhatsApp line.
Will my transfer be cancelled if my flight is delayed?
No. We take your flight number when you book and track your arrival. If you're delayed, your driver waits and there's no extra charge.
How can I pay?
Two ways: pay online by credit or debit card when you book, or tick "Pay the driver in cash on arrival" and settle during the transfer.
Can I cancel my booking?
Yes. Cancellations made up to 24 hours before your transfer are completely free of charge.
What's included in the price?
Our prices are door to door, one way and all-inclusive: fuel, tolls, parking and the name board. A child seat is free on request. There are no hidden fees.
Which airports do you serve?
We operate transfers from two airports: Antalya Airport (AYT) and Gazipaşa Airport (GZP).
How do I change my booking?
Message our WhatsApp line with your booking number. Changes to the time, address or flight details are free of charge before your transfer.
Can I book at the last minute?
Yes. Subject to availability we can arrange a transfer at just a few hours' notice. In that case messaging us on WhatsApp is faster than booking online.
Prices and payment
Are prices per person or per vehicle?
Private transfer prices are per vehicle. Whether you travel alone or as a group of six, the fare is the same. Only the Shuttle option is priced per person.
Which currency am I charged in?
Private transfers are charged in EUR and shuttle services in TRY. The currency selector lets you view prices in your own currency, but that is for display only — your bank's exchange rate applies to the actual charge.
Is there a discount for return bookings?
Our listed prices are one way, so a return booking is charged at twice the rate. For frequent travellers and corporate agreements, message us on WhatsApp and we'll prepare a tailored quote.
Can I get an invoice?
Yes. Add your invoicing details to the booking note, or send them to info@floratravelturkey.com.
On the day
How do I find my driver at the airport?
Your driver waits at the international arrivals exit holding a board with your name on it. If you can't spot him, message our WhatsApp line and we'll connect you.
Do you provide child seats?
Yes, free of charge. Just tick it in the extras section when booking; add your child's age in the note and we'll prepare the right seat.
How much luggage can I bring?
The Vito takes 6 and the Sprinter 12 large suitcases. For bulky items such as bicycles, golf bags or surfboards, let us know in advance so we can assign a suitable vehicle.
Can we stop at a shop or pharmacy on the way?
Yes. Select the "Extra stop" option when booking and we'll make a short stop along the route.
Cancellation and changes
What if my flight is cancelled?
A cancelled flight is outside your control, so we don't charge a cancellation fee in that case. Just message us with your booking number.
What should I do if the driver doesn't turn up?
We track your flight precisely so this doesn't happen. If you do end up waiting more than 15 minutes, message our WhatsApp line and we'll dispatch an alternative vehicle immediately.
Got your answer? Book now
Fixed-price VIP transfer from Antalya and Gazipaşa airports to every region. Complete your booking in a few steps, or call us directly.